Refund Policy
15. REFUNDS & RETURNS
15.1 BABYMOON shall make all endeavours to deliver defect free products to the purchasers. BABYMOON does not take title to any returned items purchased by the user. Any item purchased on our website does not qualify for any return.
15.2 No exchange or return is applicable on all purchase made from www.Babymoon.co.in.
16. PRODUCT DESCRIPTIONS
16.1 Products displayed on BABYMOON attempts to be as accurate as possible. However, BABYMOON does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by BABYMOON is not as described, your sole remedy is to contact BABYMOON within 24 hours of receipt and BABYMOON reserves the right to provide a solution as per its discretion. BABYMOON is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
17. PRODUCT COMPLIANCE
Products displayed/ sold on the BABYMOON website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
18. PRODUCT PRICING DISCLAIMER
The prices displayed on our website may differ from prices that are available in stores. Further the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
19. INACCURACY DISCLAIMER
From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. BABYMOON reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
20. WARRANTIES & LIABILITY
21.1 All information, content, materials, products (including software) and other services included on or otherwise made available to you by BABYMOON are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. BABYMOON makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through BABYMOON, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
21.2 BABYMOON does not warrant that this Website will be uninterrupted, error free, or constantly available, or available at all or that any information on this Website is complete, true, accurate or non- misleading. Further, BABYMOON shall not be held responsible for non- availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond control of BABYMOON. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
20.3 We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary maintenance or repairs of any equipment you use in connection with your use of this Website, and that BABYMOON shall not be liable for any damages of any kind related to your use of this Website.
20.4 Though BABYMOON shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However, we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
20.5 All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to implications of different territorial laws then we will not return payment. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. BABYMOON shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.
20.6 BABYMOON will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or from failure of performance, error, omission, inaccuracy, interruption, deletion, defect or delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access, or alteration, or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. You specifically acknowledge that BABYMOON is not liable for the defamatory or offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.
21. INDEMNITY
You agree to indemnify and shall not hold BABYMOON (and its officers, partners, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&;C, or your violation of these terms, or any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
22. BREACH
22.1 In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any mannerwhatsoever until such time that such user is reinstated by us.
22.2 Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
22.3 Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
23. SEVERABILITY
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
24. WAIVER
The failure by BABYMOON to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by BABYMOON of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.
25. FORCE MAJEURE
Failure on the part of BABYMOON to perform any of its obligations and the non-furnishing of the Service), shall not entitle you to raise any claim against BABYMOON or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfillment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of BABYMOON that directly or indirectly hinders or prevents BABYMOON from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
26. DISPUTE RESOLUTION
This agreement shall be construed and the legal relations between YOU and BABYMOON hereto shall be determined and governed according to the laws of India. If any dispute arises between You and BABYMOON regarding Your use of the Website or Your dealing with BABYMOON in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Ahmedabad, Gujarat. Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.
27. GRIEVANCE
Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to help@babymoon.co.in The ‘Customer Care’ shall thereafter consider the same and provide a response within three month of the date of such complaint/ grievance.
28. GOVERNING LAW
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.
15.1 BABYMOON shall make all endeavours to deliver defect free products to the purchasers. BABYMOON does not take title to any returned items purchased by the user. Any item purchased on our website does not qualify for any return.
15.2 No exchange or return is applicable on all purchase made from www.Babymoon.co.in.
16. PRODUCT DESCRIPTIONS
16.1 Products displayed on BABYMOON attempts to be as accurate as possible. However, BABYMOON does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by BABYMOON is not as described, your sole remedy is to contact BABYMOON within 24 hours of receipt and BABYMOON reserves the right to provide a solution as per its discretion. BABYMOON is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
17. PRODUCT COMPLIANCE
Products displayed/ sold on the BABYMOON website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
18. PRODUCT PRICING DISCLAIMER
The prices displayed on our website may differ from prices that are available in stores. Further the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
19. INACCURACY DISCLAIMER
From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. BABYMOON reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
20. WARRANTIES & LIABILITY
21.1 All information, content, materials, products (including software) and other services included on or otherwise made available to you by BABYMOON are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. BABYMOON makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through BABYMOON, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
21.2 BABYMOON does not warrant that this Website will be uninterrupted, error free, or constantly available, or available at all or that any information on this Website is complete, true, accurate or non- misleading. Further, BABYMOON shall not be held responsible for non- availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond control of BABYMOON. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
20.3 We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary maintenance or repairs of any equipment you use in connection with your use of this Website, and that BABYMOON shall not be liable for any damages of any kind related to your use of this Website.
20.4 Though BABYMOON shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However, we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
20.5 All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to implications of different territorial laws then we will not return payment. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. BABYMOON shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.
20.6 BABYMOON will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or from failure of performance, error, omission, inaccuracy, interruption, deletion, defect or delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access, or alteration, or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. You specifically acknowledge that BABYMOON is not liable for the defamatory or offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.
21. INDEMNITY
You agree to indemnify and shall not hold BABYMOON (and its officers, partners, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&;C, or your violation of these terms, or any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
22. BREACH
22.1 In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any mannerwhatsoever until such time that such user is reinstated by us.
22.2 Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
22.3 Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
23. SEVERABILITY
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
24. WAIVER
The failure by BABYMOON to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by BABYMOON of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.
25. FORCE MAJEURE
Failure on the part of BABYMOON to perform any of its obligations and the non-furnishing of the Service), shall not entitle you to raise any claim against BABYMOON or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfillment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of BABYMOON that directly or indirectly hinders or prevents BABYMOON from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
26. DISPUTE RESOLUTION
This agreement shall be construed and the legal relations between YOU and BABYMOON hereto shall be determined and governed according to the laws of India. If any dispute arises between You and BABYMOON regarding Your use of the Website or Your dealing with BABYMOON in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Ahmedabad, Gujarat. Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.
27. GRIEVANCE
Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to help@babymoon.co.in The ‘Customer Care’ shall thereafter consider the same and provide a response within three month of the date of such complaint/ grievance.
28. GOVERNING LAW
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.